iHub Privacy Policy
Effective Date: December 10, 2025
This Privacy Policy explains how Innovation Hub Foundation (“iHub,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information obtained through the iHub website (the “Site”), applications for our programs (Blueprint, Foundation, Elevation, Rebuild), events, workshops, SMS communications, and related services (collectively, the “Services”).
By accessing or using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.
We may update this Policy from time to time. Material changes will be posted on this page with an updated effective date, and where required by law we will provide additional notice (e.g., via email or SMS).
1. Information We Collect
We collect information in three main ways:
a. Information You Provide Directly
Contact and identity details (name, email address, phone number)
Professional information (company, role, resume/CV, LinkedIn profile)
Application materials for Blueprint, Foundation, Elevation, or Rebuild programs
Communications with us (inquiries, feedback, support requests, SMS replies)
Event and workshop registrations
SMS consent preferences and communication history
Any other information you voluntarily submit
b. Information Collected Automatically
Device and browser information
IP address, geolocation (city/country level)
Pages viewed, time spent, referring URLs
Cookies, pixels, and similar technologies (see Section 5)
c. Information from Third Parties
Publicly available professional profiles
Referrals from mentors (“Foremen”), partners, or alumni
Analytics providers and advertising networks
We do not intentionally collect sensitive personal data (e.g., health, race, religion, political opinions) unless voluntarily provided in a Rebuild application, in which case it is treated with heightened confidentiality.
2. How We Use Personal Information
We use personal information for the following purposes:
To review and process program applications
To operate, maintain, and improve the Services
To communicate with you via email and SMS, including:
Application status updates
Program notifications and reminders
Event confirmations and updates
Operational or account-related messages
To match founders with mentors and resources
To administer events, workshops, and community features
To conduct anonymized analytics and research
To comply with legal obligations
To detect, prevent, and address fraud, security, or technical issues
To enforce our Terms of Use and protect our rights
SMS Consent and Use
SMS messages are sent only to individuals who have explicitly opted in by submitting their phone number through a web form, application, event registration, QR code scan, or other consent-based method that clearly discloses SMS communication. Message frequency varies. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP, or by contacting us at [email protected].
3. Legal Bases (EEA/UK Visitors)
If you are located in the European Economic Area, Switzerland, or the UK, we process personal data on the following bases:
Performance of a contract with you (e.g., program participation)
Our legitimate interests (e.g., site security, analytics, operational communications), provided they are not overridden by your rights
Your consent (e.g., SMS messages, marketing emails, non-essential cookies)
Compliance with legal obligations
4. Sharing of Personal Information
We share personal information only in these limited circumstances:
With service providers acting on our behalf (hosting, email delivery, SMS delivery platforms, payment processing, analytics) under strict confidentiality agreements
With mentors (“Foremen”) and partners when you opt in to introductions
In connection with a merger, acquisition, or sale of assets
When required by law, regulation, or legal process
To protect the safety, rights, or property of iHub, our community, or the public
We do not sell, rent, or share phone numbers for third-party marketing purposes.
SMS consent is not shared with third parties, except as necessary to deliver messages through our authorized service providers.
5. Cookies & Similar Technologies
We use essential cookies to enable core site functionality. We also use analytics and marketing cookies with your consent. You can manage preferences via the cookie banner or your browser settings.
6. Data Retention
We retain personal information only as long as necessary for the purposes described, typically:
Active program participants: duration of participation + 7 years (legal/tax requirements)
Inactive contacts (including SMS subscribers): up to 3 years from last interaction
Logs and analytics: up to 26 months
7. International Transfers
iHub is based in the United States. Personal information may be transferred to and processed in the U.S. and other countries with different data-protection standards. We use approved mechanisms (e.g., Standard Contractual Clauses) to ensure adequate protection.
8. Your Rights & Choices
Depending on your location, you may have the right to:
Access, correct, update, or delete your personal information
Object to or restrict processing
Withdraw consent (including SMS consent)
Data portability
Opt out of marketing communications (unsubscribe link, reply STOP, or email [email protected])
Lodge a complaint with a supervisory authority
California residents: see our CCPA Notice below.
To exercise rights, contact [email protected]. We will respond within the timeframe required by applicable law (usually 30–45 days) and may request verification of identity.
9. Security
We maintain reasonable administrative, technical, and physical safeguards to protect personal information. However, no system can be 100% secure.
10. Children
The Services are not intended for individuals under 18. We do not knowingly collect personal information from children.
11. Contact Us
Questions, requests, or concerns:
Email: [email protected]
Address: Innovation Hub Foundation
1555 Freedom Blvd 200 W
Provo, Utah 84604
CCPA Notice (California Residents)
We do not sell personal information, including phone numbers. In the past 12 months, we have disclosed personal information for business purposes to the categories of recipients listed in Section 4. California residents may request access, deletion, or opt-out via [email protected].
Innovation Hub Foundation
Last Updated: December 10, 2025
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